Returns & Exchanges

At Servet, we take pride in the quality of our gourmet food products and want you to be completely satisfied with your purchase. Due to the perishable nature of our items, we offer a 14-day return window for unopened and non-perishable goods to ensure the highest safety standards.

Return Process

• 1.
  Contact Support

  Email our customer service team within 14 days of delivery with your order number and a brief explanation of why you wish to return the item.

• 2.
  Verification and Approval

  Our team will review your request; for damaged or incorrect food items, please attach a clear photo of the product and its packaging for immediate processing.

• 3.
  Secure Packaging

  Once approved, place the unopened items in their original packaging to ensure they are protected during transit and maintain their quality.

• 4.
  Refund Issuance

  After we receive and inspect your returned items, a refund will be processed to your original payment method within 5 to 7 business days.